At JJG Contact Center, people are at the heart of everything we do, and Lina Duque ensures our team thrives.

As our HR Manager, Lina oversees talent acquisition, employee development, and workplace culture, fostering an environment where our people feel valued, motivated, and empowered to deliver excellence.

With a strong background in human resources and a passion for building high-performing teams, Lina plays a key role in aligning our people strategy with our business goals.

Her leadership ensures that every team member has the support, tools, and opportunities needed to grow—because when our people succeed, our clients succeed too.